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Rosemine_closet

CUSTOMER CARE

 

Have any questions or concerns ? We’re always ready to help! Don't hesitate to send us an email at pink_sundy@hotmail.com

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FAQ

 
How do I track my order?
 

Rosemine_closet will give tracking number to the customers via email after shipping complete, if you are not receiving any tracking number, Please check your Junk mail before email to us: pink_sundy@hotmail.com. For more information, please check shipping info..

 

 

 

What are your delivery options?

Rosemine_closet will give tracking number to the customers via email after shipping complete, if you are not receiving any tracking number, Please check your Junk mail before email to us: pink_sundy@hotmail.com. For more information, please check shipping info..

 

How do I return an item?
 

We offer a 7 days money back guarantee (from received date) for defective product, such as product(s) broken, dusted and diamond drop off. Beside the defective product, we are not allow to change / refund. All the transportation / shipping fees must pay by customers.

Returns / Exchanges

Yes. You may email or facebook/instagram messenger inbox request for the exchange. However, it is subject to stock availability of the item that you wish to exchange, and must be done within 5 working day upon receiving your parcel.

LOCAL DELIVERY

West Malaysia (WM)- RM8
East Malaysia (EM)- RM14

SINGAPORE RATE - S$25 per order
FREE SHIPPING - OVER S$250 FOR SINGAPORE
 

DELIVERY INFO:

READY STOCK

  • Delivery within 1-3 working day (LOCAL)

  • Delivery within 3-10 working day (INTERNATIONAL) 

 

PRE-ORDER

  • Delivery within 10-14 working day...

  • Delivery within 10-20 working day (INTERNATIONAL)

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Shipping rate is count by RM, rate will be changes follow the rate on the day